Quality Policy

Gato Global Mühendislik Danışmanlık ve Dış Ticaret Ltd. is committed to providing the highest quality service by listening to our customers and continually reviewing our processes in line with our business needs and strategic direction, thus maximising the efficiency of our Quality Management System (QMS). The principal elements of our policy are:

  • To develop and maintain a Quality Management System satisfying the requirements of BS EN ISO 9001: 2015 which forms the framework for achieving continual improvement, complete customer satisfaction and full realisation of all company objectives.
  • To focus on the requirements of customers, establishing levels of communication capable of fully determining their needs and expectations.
  • To establish and maintain an infrastructure capable of supporting all company activities and realising all company objectives.
  • To identify scope for improvement in every aspect of the company’s activities, devising and implementing effective solutions throughout.
  • To satisfy current statutory and legal requirements in accordance with the product and service we provide.

Our approach to Quality Management is contained within the Company Business Management System and is driven by leadership commitment at all levels to deliver our Build to Last and Business Unit strategies underpinned by our Right First-Time approach.

All Gato employees shall comply with this policy and its associated arrangements as a part of their roles and responsibilities. We will bring this policy to the attention of our employees, supply chain partners and all relevant interested parties, and review it on an annual basis.